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Corporate Governance
Corporate governance is the foundation of sustainable business growth and has gained increasing attention from investors and regulators. By enabling companies to respond effectively to external challenges, efficient corporate governance plays a key role in building confidence among market participants. It is also a critical factor in investment decisions, as confirmed by numerous independent studies.
At Laxmi India, we practice strong corporate governance by ensuring that the transfer of authority to hired management is seamless. Our approach is grounded in the practical experience of our experts, industry best practices, and a large-scale methodological framework.
Our commitment to corporate governance has enabled us to organize efficiently, plan strategies and goals effectively, and streamline processes. As a result, we have become more competitive, strengthened our market presence, and built a reputation as a trustworthy and well-managed company.
Sapne Dekho, Bade Dekho, Hamare Sath Unhe Pura Hote Dekho.
Members’ primary responsibility and liability lie with the organization’s customers.
They are responsible for examining the company’s business affairs and assets in an ethical, honest, diligent, and fair manner.
Members must use their assigned powers transparently and honestly, acting in the firm’s best interests and in good faith.
Members should maintain a courteous, respectful, and professional demeanor at all times.
Members should keep personal interests separate from their professional responsibilities to ensure they do not affect the company’s growth and development.
Members should review and, where necessary, approve the company’s major financial actions, plans, and objectives.
Members should exercise diligence and due care while performing their official duties and using the powers associated with their office.
The Reserve Bank of India (RBI) has issued guidelines on the Fair Practices Code for Non-Banking Finance Companies (NBFCs), setting standards for ethical corporate and business practices while dealing with clients.
The adoption of these practices ensures transparent dealings with customers and establishes a robust mechanism for addressing customer grievances. It also helps the company comply with regulatory guidelines issued by the RBI, which may be updated from time to time. The code of conduct will be modified as necessary to align with the prescribed standards.
Customers can reach out to any of the branches in case of grievances, with the Branch Manager acting as the first contact person.
Customers also have the opportunity to contact the centralized customer care. The branch can also act on behalf of a customer to forward their complaints to customer care.Contact information for customer care is available at the branches.In case the customer is not satisfied with the solution offered, they can approach the Grievance Redressal Officer, whose contact information is available at every branch.
To assist customers, the below information will be prominently displayed at each location or point of doing business:
Name of Grievance Redressal Officer
Contact information (mobile numbers, email address, and telephone)
Mr. Gaindi Lal Kumawat
(Grievance Redressal Officer)
Address: 2 DFL, Gopinath Marg, MI Road, Jaipur-302001 Rajasthan
E‑Mail: customerhelpdesk@lifc.in
Office: 0141-4031166-19
Mr. Sourabh Mishra
(Compliance Officer)
Address: 2 DFL, Gopinath Marg, MI Road, Jaipur-302001 Rajasthan
E‑Mail: cs@lifc.in
Office: 0141-4031166
General Manager
General Manager
Address: Reserve Bank of India Department of Supervision, 3rd Floor, Rambagh Circle, Tonk Road, Jaipur – 302004 (Rajasthan)
E‑Mail: customerhelpdesk@lifc.in
Office: 0141-4031166